The mission of my real estate brokerage, Brio Realty, is to create a truly remarkable home buying/selling experience. With that mission in mind, every point of contact with a home buyer or selling is a potential opportunity for you to wow them. GrandCentral is a new company that has really thought outside the box and as a result is able to offer some really great "why wasn't that thought of earlier" services.
Including:
Screen Your Calls: Always know who is calling because 100% of your calls can be screened. There is a couple different ways GrandCentral does it. One is by matching a caller ID with a name that you typed into your GrandCentral account, and the other, for non listed numbers, is by asking the calling their name. Both methods allow you the opportunity to answer the call, send the caller to voicemail, and send the caller to while listening.
ListenIn on Voicemail: When you send a caller to voicemail, you have the option to listen in to the voicemail in real time, and if you choose cut into the message and take the call. Just like the old fashion table top voicemail machines.
RingShare: Upload an individualized MP3 file to play for specific callers. This would allow you to play your clients favorite song to them when they call. You can also record different personalized greetings for each caller.
Block Callers: Just enter a number that you want blocked and your never receive another call from that caller again.
Switch Phones mid-call: Switch from your cell to your office phone without your callers ever knowing.
Voicemail Everywhere: It is much simpler for me to go to the GrandCentral website and play back my messages on my computer than calling my virtual voicemail number. Big time saver!
Voicemail Storage: All of your voicemail messages will be saved online, for life (supposedly).
One number: Grandcentral assigns you one local number that when called will rign all of the numbers that you designate.
While it is beta they are offering the service for free. I am sure the idea is that you will use the service now, give everyone your new number (as I have done), and the your be hooked on the service.
The downside is that the service is in beta and is unstable. If I was a practicing agent, I don't think I would be completely comfortable giving out this number to be clients just yet. Give GrandCentral a month or two to work out the kinks and the give it a shot. But start slow to make sure you like the service before putting the number on your business card.
